Below FAQ are some common concerns of our clients before/after purchasing the products.
We look forward to being of service. If you have other questions, please just send it to hello@mizash.com
Need Immediate Help?
If you have an issue or question that requires immediate assistance, you can ring us on the number below between 10AM - 5PM on weekdays.
Call +91 98720 90888
WhatsApp +91 98720 90888
If we aren’t available, drop us an email and we will get back to you within 24-48 hours!
Frequently asked questions
Once you have placed your order, we will send you a confirmation email to track the status of your order.
Once your order is shipped we will send you another email to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your "order history" section on your account page on the website.
We can only change orders that have not been processed for shipping yet.
Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.
To make changes to your order, please reach out to support through the Contact page.
We currently ship all around India and to certain international locations. Our services might be limited in areas under government-sanctioned lockdowns or emergency. In those cases, we will notify you and arrange the best solution possible as per the case.
Standard shipping time for the countries may fluctuate depending on the shipping situation for abroad and will be notified impromptu.
You can purchase on our website using a debit or credit card.
We additionnaly offer support for UPI, select wallets and EMI cards too.
You can chose these payment methods at checkout.
We currently only support the one currency for charging our customers in their local preference: INR or ₹.
If your credit or debit card uses another currency, then you will be charged in USD, CAD or EUR, depending on the website you are on. Your bank will apply the corresponding conversation rate of the currency you choose.
Once you have placed your order, we will send you a confirmation email or message to track the status of your order.
Once your order is shipped we will send you another email or message, to confirm you the expected delivery date as well as the link to track your order (when the delivery method allows it).
Additionally, you can track the status of your order from your "order history" section on your account page on the website.
- The item must have been sold on our online store - The item shouldn't have been used in any way - The return or exchange request is made within 7 days of delivery - The return is made within 14 days of the return or exchange request
- The item must have been sold on our online store - The item shouldn't have been used in any way - The return or exchange request is made within 7 days of delivery - The return is made within 14 days of the return or exchange request
If you have a return or exchange request resulting from a defective item please reach out to our support for more information on how to proceed.